FAQs

It happens to the best of us! Especially if graduation was a few years ago. To request your student number, email alumni@kpu.ca with the following information:

• First and Last Name (when you attended KPU)
• Program of graduation
• Date of Birth
  

Your details will be verified, and your student number emailed to you within 1 business day.

In early 2023 KPU’s IT department completed changes to KPU's IT environment that affected all student email addresses, and impacted alumni ability to access their student email account.

For KPU alumni that graduated in the last four years, Self-Service Password Reset (SSPR) will be accessible to you if you forget your password. You will continue to be able to access your education profile eg., transcript, credentials, record AND your email inbox will be accessible for four years after your graduation date. However, the domain in the email address changed from “…@email.kpu.ca” to “…@student.kpu.ca”.

For KPU alumni who graduated more than four years ago
If you have not forgotten your password, you will still be able to login as normal to access your profile. If you forget your password, you will not have access to Self-Service Password Reset (SSPR) and will need to contact KPU IT Service Desk to reset your password. You can then login to access your education profile eg. transcript, credentials, record etc. HOWEVER access to your email inbox was revoked after passing the 4th anniversary of your graduation date.

Official transcripts are issued by the Office of the Registrar. You can find out how to request a transcript at https://www.kpu.ca/records/transcripts

Unofficial transcript can be accessed through Online Self Service. Click here for instructions: https://www.kpu.ca/records/unofficial

Any questions about transcripts should be directed to the Office of the Registrar
email: student.records@kpu.ca or call 604 599 2000

Yes, absolutely! The Office of the Registrar issues duplicate credentials. You will need to complete the Duplicate Graduation Credential Request Form which can be found on the Student Forms https://www.kpu.ca/ses/forms page, under Graduation/Convocation

The easiest way to update your address is to sign into your account on the website. You’re already here so click Sign in or Sign up and follow the instructions.

Once you’re signed up, you can update your mailing address, email, phone numbers, and so much more whenever you need to.

Sign In: https://alumni.kpu.ca/login

Sorry, we can’t give alumni contact information out for privacy reasons.

You can send an email to alumni@kpu.ca with the information of the person you wish to connect with. If we have valid contact information for the person, we will forward the message on to them.

Please note: We do not offer any guarantee that the alumna/us you wish to contact will respond to the message we send on your behalf.

Yes, we do! We recently launched KPU Connects, a mentoring hub for KPU alumni and students. More information is available here: https://alumni.kpu.ca/TenKCoffees

We are very excited to announce the launch of KPU Alumni Perks, a mobile app which replaces the plastic alumni benefits card with a digital “Perks Pass”.

Signing up for KPU Alumni Perks gets you exclusive savings from KPU services, and a growing number of local businesses in your community.  Find out more: https://alumni.kpu.ca/perks

The fitness facilities on KPU's Surrey campus are controlled by a tap entry system that does not recognise the digital Perks Member card in the KPU Alumni Perks app.

To access the facilities, please visit the KPU Library and request an alumni (community) library card then visit the Sports & Rec front desk to sign up as a member.

Due to licensing restrictions, off-campus access to most KPU Library research databases is restricted to students.

There is some good news though, alumni do have off campus access to the databases on this list:  https://libguides.kpu.ca/az.php?t=24286

Make sure you are signing in using the Other (Community Borrower) option. If you did and still can’t access your account, try resetting your password. If that fails, contact the IT Helpdesk for assistance.

No. No we don’t. Absolutely not. Never.

KPU Alumni complies with KPU Privacy Policy https://www.kpu.ca/foipop and will never share or sell your information to a third party.

That’s wonderful! Thank you for your interest in giving back to the KPU community in this way.
KPU Volunteer Services has all the details about volunteering at KPU. Click here to find out more: https://www.kpu.ca/volunteer

Yes, KPU Volunteer Services has a portal where you can post volunteer opportunities, find out how at https://www.kpu.ca/volunteer/posting-volunteer-opportunities

Yes, we do! The Career Development Centre’s online job posting hub for alumni and students – called Career Connection – offers a steady stream of cross-industry job opportunities. Sign into Career Connection, and start your search.

Have a job opportunity you want to share?

Click here